Service Process
CellBri offers flexible protocol customization services as per the varied protocol requirements of customers. This allows customers to define their own production lines, and ensures effective human-machine collaboration while facilitating a transition from manual protocols to automated procedures. In the future, the planned automated protocol procedure will be integrated into the enterprise production management system, making it convenient for users to integrate data and carry out effective information management.
01. Requirement confirmation
• Communication on user requirements • Confirmation of user requirement documentation • Signing of the customized development agreement
03. Assembly test
• Product assembly • Reliability test
• Ex-factory inspection and approval • Report issuance
05. Delivery and approval
• IQ/OQ • Field approval by the customer • Product use training • User equipment validation report
02. Plan execution
• Overall plan confirmation • Software development • Design and processing of disposables
04. Customer Demo
• After verification by the customer, a purchase contract is signed if the product meets the user's protocol requirements.
06. Customer support
After-sales service warranty
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